Privacy Policy

1. Introduction

Sugar & Leather LLC ("we," "us," or "our") operates the website sugarandleather.com and provides executive and transformational coaching services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully. By using our site or services, you consent to the practices described here. We may update this policy from time to time; the "Last updated" date above will reflect changes.

2. Information We Collect

We may collect the following categories of information:

• Contact and identity information: name, email address, phone number, and mailing address when you inquire, book a session, or sign up for communications.
• Payment information: processed securely by our payment provider (e.g., Stripe). We do not store full card numbers on our systems.
• Usage and technical data: IP address, browser type, device information, pages visited, and referring URLs when you use our website.
• Communications: content of emails, messages, or form submissions you send to us.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our coaching services and website.
• Process bookings, payments, and membership sign-ups.
• Send transactional and service-related communications (e.g., confirmations, reminders).
• Respond to inquiries and provide support.
• Send marketing or newsletter communications where you have opted in.
• Analyze usage to improve our site and services.
• Comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal information. We may share your information with: (a) service providers who assist in operating our website and services (e.g., hosting, payment processing, email delivery), under contractual obligations to protect your data; (b) professional advisors where necessary; and (c) law enforcement or other parties when required by law or to protect our rights and safety.

5. Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal information. We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. Coaching and session notes may be retained in accordance with professional and legal requirements.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. You may unsubscribe from marketing emails at any time via the link in our emails or by contacting us. California residents may have additional rights under the CCPA; contact us to exercise them.

To exercise any of these rights or ask questions about this policy, contact us at coaching@sugarandleather.com.

7. Cookies and Tracking

Our website may use cookies and similar technologies for essential functionality, analytics, and improving user experience. You can adjust your browser settings to refuse or limit cookies; some features may not work fully if you disable them.

8. Third-Party Links

Our site may contain links to third-party websites (e.g., booking or payment platforms). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Contact Us

Sugar & Leather LLC is located at 33 via Aspero, Alamo, California 94507. For privacy-related questions or requests: coaching@sugarandleather.com, or call +1 (510) 397-9109.